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Privacy policy

Through this Policy, it is hereby notified that personal data of users of internet media, plus web pages, Social Networks and other media, will be processed, in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality. The remaining obligations and guarantees established in Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, regarding the protection of individual people concerning their personal data and the free circulation of these data, will be respected.

To do this, we have updated our “Privacy Policy, to replace the previous one, which regulated the processing of personal data. This is aimed at renewing the trust of customers and offering a differential, satisfactory experience.

IDS MADRID MANZANARES, S.A.reserves the right to modify this Privacy Policy. Users are therefore recommended to visit the Legal Notices whenever they access the Website. The use of any part of this Website is deemed to constitute acceptance of such changes.

IDS MADRID MANZANARES, S.A., VAT No.: A41028895, with registered offices at: C/ Ángel Gelán, nº2, 41013.-Sevilla, and email address:, is the owner of the domain, and responsible for data processing. The identification data are:

Responsible party: IDS MADRID MANZANARES, S.A.

Postal Address: C/ Ángel Gelán, nº2, 41013.-Sevilla.

VAT no: A90276916.

Email address:

Address for the purpose of personal data privacy:

Phone: 954278446.

Data Protection Delegate:

IDS MADRID MANZANARES, S.A.. belongs to the Grupo_Insur. corporate group. You can consult the Legal Notice and Privacy policy of the Group in the website

The personal data processed are those provided directly by the party concerned, who is the owner of the data.

The standard categories of data processed are those that are requested in forms provided for this purpose, and the data voluntarily provided by users in all places, where it is possible to extend information in free text fields, or sent by email or by other means.

The requested data processed, plus those voluntarily provided by users, will generally be:

Identity - ID-Passport-Foreigners’ ID no. - Postal and/or email addresses - Landline-mobile Phone nos - Commercial information - Transaction data - Payment method details - Data entered as user preferences - Sensitive or protected data are not processed, unless specific instructions are received from the user, to attend to his/her requirements and/or preferences.

IDS MADRID MANZANARES, S.A. wishes to guarantee your privacy when using our services. Therefore, our Privacy Policy will inform you of our data protection policy so you can voluntarily decide to which degree you wish to provide them.

Personal data requested in the forms provided for this purpose, via email, or personal data that you include in your communications by other means, will be used to manage the specific relationship that is established in these media. The specific purpose of this is to manage your reservations, stays, services requested, send information requested, manage invoicing, solve incidents, register you in services, events, functions, and also for their management and control and to answer enquiries, suggestions or incidents that may arise.

You can develop profiles or segmentations in order to better meet your preferences and to improve our services. Under no circumstances will automated decisions be made on the data processed.

If you have provided us with your email address, email, and/or ID-identification of electronic messaging, you explicitly authorize the referral of electronic communications, to inform you and answer everything related to your communication and the established relation. This also includes functions, events or promotions developed by IDS MADRID MANZANARES, S.A. that are related to your communication. In all mails received, you have the possibility of unsubscribing from the mailing list. You may also unsubscribe at any time, by sending us an email to: .

Your data may be transferred to other companies, entities, public or private institutions, for the sole purpose and only in those cases where it is necessary to correctly provide the service, enquiry or management of the established relation.

In the event that you provide your data through an email, this will form part of processing, for the purpose of managing the request, suggestion or comment you have made.

The data will be retained while the relationship remains active or cancellation has not been requested. They will be kept for a minimum period of 10 years, from the last interaction, and during the mandatory legal deadlines, in accordance with the specific, applicable regulations.

Processing of your data is done under the legitimate interest of the person responsible for the web page, as provided by current legislation of the Spanish Constitution, and of laws that develop it as a free market economy.

The fact that you have provided data voluntarily, legitimises their processing for the purposes indicated.

We acknowledge and protect your right to Privacy and to the Protection of your Personal Data, so that you may exercise your rights in relation to this processing as indicated in “Rights of the party concerned”.

The processing of data is carried out under consent that is freely, explicitly, and specifically.granted.

By browsing our pages, as a result of your acceptance of cookies or continuing to browse having been informed of cookies, when filling in the forms and/or sending an email, or sending a notification through other means, you explicitly consent to processing your data for the purposes indicated in this privacy policy.

Rights of the party concerned

The parties concerned have the right to know that at IDS MADRID MANZANARES, S.A. , we process your data in accordance with the purposes specified in the Privacy and Data Protection Policy, of which this section forms part.

You have the right to access your personal data and rectify them if they are incorrect,

You have the right to ask for the removal of data, when among other reasons, they are no longer required for the purpose for which they were collected.

In certain circumstances, the parties concerned may ask to limit the processing of your data, which will be safeguarded only to exercise the right of defence against claims and/or disputes and during the periods legally required for their safeguarding.

In certain circumstances, the parties concerned may oppose processing your data. The entity IDS MADRID MANZANARES, S.A. will cease to process your data, except for legitimate, historic, artistic or research reasons, for the defence of claims, or as a result of current legislation.

To exercise these rights, the person concerned should send a notification to the above address, indicating the right he/she wishes to exercise, attaching a copy of the ID card or Passport or another appropriate identity document

You also have the right to make enquiries or claims, as deemed appropriate, to the Spanish Data Protection Agency (AEPD), of Calle Jorge Juan, n ° 6, 28001 Madrid, and phone no. 901 100 099.


IDS MADRID MANZANARES, S.A. uses cookies during user browsing, in order to offer a better service. Under no circumstances will these elements be used to identify a specific person, as its use will be merely technical. An exception to this are cookies required for the correct implementation of transactions requested by a specific user, such as to make reservations, to maintain the register of users and to maintain user sessions.

Cookies are generally intended to offer a better service to users, and during the session, to allow the proper use of all contents available in the website Users can disable cookies through their browser options.

To learn more about the use of cookies on the website please consult our Cookies Policy.

Specific Privacy Policies of certain processing are given below as specific extensions of the Website Privacy Policy of IDS MADRID MANZANARES, S.A.:

Privacy Policy "FURTHER INFORMATION Form":

We hereby inform you that the data you provide to us through the "FURTHER INFORMATION" form will be part of personal data processing, which is the responsibility of IDS MADRID MANZANARES, S.A., , in order to inform you on products and services offered by IDS MADRID MANZANARES, S.A.

To exercise your rights, send a notification to the above address, with the reference “Data Protection”, attaching a copy of your ID card or an equivalent document.

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